You’ve probably walked past Short Q at The Centrepoint more times than you realise — that tidy little storefront opposite Somerset MRT with the neatly arranged gift boxes. This guide covers everything you need to know about Short Q Pte Ltd: its location, opening hours, contact details, and how the gift redemption process works.

Service Type: One-stop gift redemption services ·
Address: 176 Orchard Road #01-57, The Centrepoint, Singapore 238843 ·
Phone: (65) 6737 9000 ·
Email: contact@shortq.sg ·
Opening Hours: Daily 11am to 8pm

Quick snapshot

1Confirmed facts

2What’s unclear
  • Exact founding date of Short Q Pte Ltd
  • Number of employees
  • Whether delivery service is offered
  • Full list of gift brands available

3Timeline signal
  • No public timeline data available for Short Q Pte Ltd

4What’s next
  • Expected continued operations at The Centrepoint with no announced changes (SHORT-Q The Centrepoint page)

Seven facts that define Short Q Pte Ltd, all confirmed by official sources.

Label Value
Company Name SHORT-Q PTE. LTD.
Service Type One-stop gift redemption services
Address 176 Orchard Road #01-57, The Centrepoint, Singapore 238843 (official contact page)
Phone (65) 6737 9000 (The Centrepoint store page)
Email contact@shortq.sg (official contact page)
Opening Hours Daily 11am to 8pm (SHORT-Q The Centrepoint page)
Tracxn Profile SHORT-Q PTE. LTD. – 2026 Company Profile (placeholder) (Tracxn)

The table above consolidates the company’s core data points from multiple official sources.

What does Short Q Pte Ltd do?

The upshot

Short Q is essentially a dedicated redemption counter for gift vouchers and corporate gifts — it handles the logistics so that the gift-giver and receiver don’t have to.

Services offered

  • One-stop gift redemption services — customers collect gifts from various brands through one counter (RecordOwl business listing)
  • Customer management tools to track and manage redemptions (SHORT-Q contact page)
  • Assistance with gift collection and goods tracking (Facebook job post)

Gift redemption process

  • Visit the store at The Centrepoint during opening hours (location page)
  • Present your Centrepoint Gift Voucher — these can be used fully or partly for payment at any Centrepoint store (Centrepoint Help Centre)
  • Staff assist with collection and tracking of goods (Facebook job post)

Customer management tools

  • High-quality tools for managing gift redemption logistics (RecordOwl company listing)
  • Used by the store to track stock and customer redemptions
The pattern

Short Q positions itself as a middleman between gift issuers and recipients — a simple but essential function that many voucher holders take for granted.

The catch: without a clear service menu, customers often arrive unsure what brands are available for redemption.

Where is Short Q Pte Ltd located?

Address and MRT

  • 176 Orchard Road #01-57, The Centrepoint, Singapore 238843 (official contact page)
  • Opposite Somerset MRT station — a short walk from the station exit (SHORT-Q The Centrepoint page)

Directions and map

  • The Centrepoint is a major shopping mall on Orchard Road, easily accessible by public transport.
  • Parking: EPS parking, operational 24 hours (SHORT-Q The Centrepoint page)

Opening hours

  • Official Short Q site: daily 11am to 8pm (SHORT-Q page)
  • Frasers Experience directory: daily 11am to 8pm (Frasers Experience)
  • The Centrepoint’s own store page lists 10am to 10pm for store hours, with redemption hours 10am to 9:30pm — a discrepancy worth noting (The Centrepoint store page).

The discrepancy in hours between the official Short Q site and The Centrepoint’s own directory is the kind of detail that can trip up a trip. If you’re heading there late, it’s safest to stick with the mall’s published times.

When was Short Q Pte Ltd founded?

Company incorporation

  • The exact founding date is not publicly confirmed — no official record appears on the company’s own pages or in major directories.

Tracxn profile

  • A Tracxn company profile exists for SHORT-Q PTE. LTD., but it is a 2026 placeholder and does not provide a founding date (Tracxn company profile).

The pattern: without a clear founding date, consumers and partners evaluating the company’s track record are left with little historical depth — a gap competitors could exploit.

How to Redeem a Gift at Short Q

  1. Check your voucher or redemption notice — ensure you have the required documentation (e.g., Centrepoint Gift Voucher).
  2. Head to The Centrepoint, opposite Somerset MRT — Short Q is located at #01-57 on the first floor (SingMalls directory).
  3. Present your voucher to the staff — they assist with collection and tracking of goods (Facebook job post).
  4. Collect your gift — the process is typically quick during off-peak hours. Note that the redemption may be limited to certain brands.

For corporate partners, Short Q also provides customer management tools to streamline bulk redemptions (RecordOwl company listing).

Confirmed facts vs. Unclear details

Confirmed facts

  • Address: 176 Orchard Road #01-57, The Centrepoint, Singapore 238843
  • Opening hours: 11am to 8pm daily (multiple sources)
  • Email: contact@shortq.sg
  • Phone: (65) 6737 9000 / 9028 2658
  • Services: gift redemption, tracking, customer management tools
  • Store category: Services in The Centrepoint directory

What’s unclear

  • Exact founding date of Short Q Pte Ltd
  • Number of employees
  • Whether delivery service is offered
  • Full list of gift brands available
  • Consistency of opening hours between official site and mall directory

The implication: the company’s limited digital footprint means customers must rely on direct contact for most operational queries.

What People Say About Short Q

“Short -Q specializes in one-stop gift redemption services using high-quality customer management tools.”

The Centrepoint store page (SHORT-Q The Centrepoint page)

“Assist customers with gift collection – Tracking of goods”

Facebook job post for Short-Q (Short-Q Redemption & Service Centre Facebook page)

These two perspectives — one from the mall’s official listing, the other from a hiring post — paint a picture of a straightforward service business focused on logistics and customer convenience.

Frequently asked questions

How can I contact Short Q Pte Ltd?

You can contact Short Q by phone at (65) 6737 9000 or (+65) 9028 2658, or by email at contact@shortq.sg (official contact page). The store is also active on Facebook (Facebook page).

What are the opening hours of Short Q?

Short Q is open daily 11am to 8pm according to its official site (SHORT-Q The Centrepoint page). However, The Centrepoint’s own store directory lists 10am to 10pm with redemption hours 10am to 9:30pm — we recommend calling ahead to confirm.

Does Short Q offer gift delivery?

It is unclear whether Short Q offers delivery. The official pages do not mention delivery services. Most gift redemptions require in-store collection.

Can I make a reservation for gift collection?

No reservation system is mentioned on the official site. It’s best to visit during opening hours.

Are there any reviews of Short Q Pte Ltd?

Customer reviews are not prominently featured on the official site or on major review platforms. The company’s Facebook page has limited engagement.

How do I get to Short Q by MRT?

The store is located opposite Somerset MRT station (SHORT-Q The Centrepoint page). Exit the station via the Orchard Road exit and walk a few steps to The Centrepoint.

Related reading

Short Q Pte Ltd fills a quiet but important niche in Singapore’s retail ecosystem — a no-frills redemption counter that keeps gift logistics moving. For anyone holding a Centrepoint Gift Voucher or a corporate gift notice, the choice is clear: visit The Centrepoint during the standard 11am-8pm window, or risk arriving during the mall’s extended hours to find no service. The company must resolve the inconsistent opening hours between its own site and The Centrepoint’s directory to maintain customer trust.